Frequently Asked Questions
Answers to common questions about our supplement, policies, shipping, and scientific support for cognitive health.
General Questions
Ingredients & Safety
Usage & Dosage
Shipping & Delivery
Returns & Refunds
Account & Subscription
Product Authenticity & Quality
Supplement Details & Storage
Clinical Research
Contact & Support
General Questions
What is Feruguard?
Feruguard is a Japanese-formulated dietary supplement developed to support cognitive health. It combines ferulic acid (encapsulated with γ-cyclodextrin for enhanced absorption) and Angelica archangelica root extract, alongside essential vitamins. It is not a medication and is not intended to diagnose, treat, cure, or prevent any disease.
Is Feruguard safe to take?
Yes. Feruguard is manufactured in Japan in a GMP-certified facility and undergoes strict quality control and batch testing. It contains only approved dietary ingredients and follows safety standards required for supplements.
Is Feruguard a medicine?
No. Feruguard is classified as a natural dietary supplement. While clinical research supports its effectiveness in cognitive function, it is not a pharmaceutical product and should not be used as a substitute for prescribed treatment.
Who can take Feruguard?
Feruguard may be suitable for adults experiencing cognitive decline or seeking to maintain brain health and performance. Individuals who are pregnant, breastfeeding, taking medications, or managing health conditions should consult a physician before use.
How should I take Feruguard?
Take 4 tablets per day with water, preferably in the morning after breakfast. Please do not exceed the recommended dosage.
Can I take Feruguard with my medication?
We recommend consulting a healthcare professional before taking Feruguard alongside any medications, especially for individuals under treatment for neurological, cardiovascular, or chronic conditions.
How long should I take Feruguard to see results?
While individual results may vary, many participants in clinical studies reported noticeable improvements after 12 to 24 weeks of consistent use. Cognitive support supplements typically require long-term, consistent intake for measurable effects.
Where is Feruguard made?
Feruguard is manufactured in Japan under GMP standards and distributed internationally by Medical Nutra, based in Ireland.
Is Feruguard approved by the FDA?
Feruguard is sold as a dietary supplement and does not require FDA approval. However, its ingredients comply with dietary supplement regulations, and it is produced in a facility that adheres to strict quality standards.
Ingredients & Safety
What are the key ingredients in Feruguard?
Each 4-tablet daily serving of Feruguard contains:
- Ferulic acid (200 mg) — a polyphenol derived from rice bran
- Angelica archangelica root extract (40 mg) — a traditional botanical
- Vitamin C (54 mg, 68% DV)
- Vitamin E (d-alpha-tocopherol) (5 mg, 42% DV)
These ingredients are selected for their supportive role in cognitive function and neuroprotective activity.
Is Feruguard vegan or vegetarian?
Feruguard does not contain animal-derived ingredients, but it is not currently certified vegan or vegetarian. If certification is required, we recommend confirming directly with customer support.
Does Feruguard contain allergens like gluten or soy?
Feruguard is gluten-free and soy-free. It does not contain dairy, shellfish, nuts, or other common allergens. However, individuals with sensitivities should always check the full ingredient list or consult their healthcare provider before use.
Are there any side effects?
Feruguard has been used widely in Japan for years and is generally well tolerated. No serious side effects have been reported in the available clinical studies. In rare cases, mild digestive discomfort may occur due to over consumption. If you experience any unusual symptoms, discontinue use and consult your doctor.
Is Feruguard safe for long-term use?
Yes. Feruguard is intended for regular, long-term supplementation. In clinical research, participants safely used it for periods of up to one year. As with all supplements, consult a healthcare professional for individual guidance.
Is Feruguard approved by the FDA or European Medicines Agency (EMA)?
No. Feruguard is a dietary supplement, not a pharmaceutical product. Supplements do not require pre-approval by the FDA or EMA. However, Feruguard is manufactured under GMP conditions in Japan and meets quality and labeling standards required for global sale.
Usage & Dosage
How should I take Feruguard?
The recommended daily intake is 4 tablets once per day, taken with water, preferably before breakfast. Do not exceed the recommended dose unless directed by a healthcare provider.
Can I take Feruguard with food?
Yes. While the suggested timing is before breakfast, taking Feruguard with or after food is also acceptable, especially for those with sensitive stomachs.
What happens if I miss a dose?
If you miss a dose, simply resume your normal schedule the next day. Do not double your intake to make up for a missed dose.
Can I take more than 4 tablets per day?
No. Please do not exceed the recommended dosage unless advised by a medical professional. Higher intake does not guarantee faster or better results and may increase the risk of discomfort.
How long should I take Feruguard for noticeable results?
Clinical research suggests that results may become noticeable between 12 to 24 weeks of consistent daily use. Effects may vary based on individual health conditions, age, and lifestyle.
Can Feruguard be taken continuously?
Yes. Feruguard is designed for long-term, consistent use as part of a cognitive wellness routine. There is no requirement to cycle on and off the product.
Shipping & Delivery
Which countries do you currently ship to?
Feruguard is currently available for delivery to:
- Germany
- Taiwan
- Thailand
We are actively preparing to expand to France, Italy, the United Kingdom, Ireland, Spain, the United States, and Canada by the end of this year.
Do you offer free shipping?
Yes. All orders currently ship free of charge, regardless of order size or destination.
What shipping method do you use?
All orders are shipped via DHL Express, offering secure and reliable delivery.
How long does shipping take?
Approximately 2-7 business days. Delivery times may vary depending on customs clearance, local holidays, and/or impacted by extenuating circumstances, such as disasters, geopolitical, and severe economic disruptions.
Can I track my order?
Yes. Once your order has been shipped, you will receive a tracking number via email from DHL so you can follow your shipment in real time.
Will I need to pay customs duties or taxes?
Some countries may impose import duties, VAT, or customs fees upon arrival. These charges are the responsibility of the customer and are not included in the product price. Please check your local import policies before ordering.
Do you ship to P.O. boxes?
No. Due to courier limitations, we cannot deliver to P.O. boxes. Please provide a full street address at checkout.
Returns & Refunds
What is your return policy?
You have 14 days after receiving your order to request a return. To be eligible, the item must be unused, unopened, in its original packaging, and accompanied by a receipt or proof of purchase.
How do I start a return?
Please contact us at info@medicalnutra.com within 14 days of delivery. We’ll provide instructions and the return address for your specific shipment origin. Returns sent without contacting us first will not be accepted.
Do I need to pay for return shipping?
Yes. Unless the product was damaged or incorrect, customers are responsible for return shipping costs.
What if my item arrives damaged or incorrect?
Please inspect your order immediately. If your item is defective, damaged, or incorrect, email us at info@medicalnutra.com so we can evaluate the issue and make it right.
Do you offer exchanges?
We do not process direct exchanges. Instead, please return the original item (if eligible), and place a new order for the replacement.
When will I receive my refund?
Once we receive and inspect your return, we’ll notify you of the approval status. If approved, a refund will be issued to your original payment method within 10 business days. Processing times may vary by bank.
Do you accept returns of opened items?
No. Due to product safety regulations, we cannot accept opened or used items.
Are there any non-returnable items?
We do not accept returns on:
- Sale or promotional items
- Gift cards
- Opened packages
- Products damaged due to misuse or storage errors
What is the EU 14-day cooling-off period?
For orders shipped into the European Union, you have the right to cancel or return your order within 14 days of delivery, for any reason, provided the product is unused and in original condition.
Account & Subscription
Do I need to create an account to place an order?
No, creating an account is optional. However, registering allows you to view order history, manage subscriptions, and access future loyalty benefits.
Do you offer a subscription option for Feruguard?
Yes. You can subscribe to receive Feruguard automatically at regular intervals, and receive a discount. This helps ensure continuous support without having to reorder manually.
Can I pause or cancel my subscription?
Yes. You can pause, modify, or cancel your subscription at any time through your customer account. You’ll also receive email reminders before your next charge.
Can I change my delivery schedule or shipping address?
Absolutely. Log in to your account and go to your subscription settings to update your shipping address or delivery frequency before your next order is processed.
Will I be notified before each subscription renewal?
Yes. You’ll receive an email notification ahead of each renewal and shipment, giving you time to make any necessary changes or cancellations.
Product Authenticity & Quality
Is Feruguard the same as Feru-guard® 100M sold in Japan?
Yes. Feruguard is the same as Feru-guard® 100M and based on the same formulation. While named differently, they are both the same supplement widely used in Japan and developed with clinical insight for cognitive support. It is manufactured in Japan using the same ingredients and standards.
Is Feruguard an authentic product?
Yes. Feruguard is produced in Japan under strict manufacturing protocols and distributed by Medical Nutra. Every batch undergoes quality assurance testing and is sourced directly through authorized channels.
Where is Feruguard manufactured?
Feruguard is manufactured in Japan in a GMP-certified facility, adhering to pharmaceutical-grade safety and hygiene standards.
What is GMP certification?
GMP stands for Good Manufacturing Practice. It is a globally recognized quality assurance system that ensures products are consistently produced and controlled according to strict safety, hygiene, and ingredient standards.
What is the Japan Society for Dementia Prevention (JSDP) certification?
Feruguard has been recognized by the JSDP, a respected Japanese organization that evaluates supplements used in dementia care. This recognition reflects strong support from medical professionals in Japan.
How do you ensure product quality and safety?
Each production batch of Feruguard undergoes ingredient verification, microbial testing, and stability checks before being released for sale. Products are sealed and labeled according to regulatory guidelines to ensure safety during transit and storage.
Supplement Details & Storage
How many tablets are in one package/pouch of Feruguard?
Each package/pouch contains 120 tablets, which is a 30-day supply based on the recommended daily intake of 4 tablets.
What is the recommended daily dosage?
Take 4 tablets once daily, preferably before breakfast with water. Do not exceed the recommended dose.
What is the shelf life of Feruguard?
Feruguard has a typical shelf life of two years from the manufacturing date. Please check the expiration date printed on the package/pouch label.
How should Feruguard be stored?
Store Feruguard in a cool, dry place at room temperature, away from direct sunlight, humidity, or heat sources. Always keep the package/pouch tightly closed after opening.
Do I need to refrigerate Feruguard?
No. Feruguard does not require refrigeration. Room temperature storage is sufficient to maintain product quality.
Can I travel with Feruguard?
Yes. Feruguard is suitable for travel. Make sure to keep it in its original bottle, tightly sealed, and stored away from extreme heat or moisture.
Clinical Research
Is there clinical research supporting Feruguard?
Yes. Feruguard is supported by multiple clinical studies and observational trials conducted in Japan and internationally. These studies focus on its effects in individuals with mild cognitive impairment (MCI) and related symptoms.
What are the key findings from these studies?
Clinical trials have reported improvements in cognitive assessments such as the Mini-Mental State Examination (MMSE) and the Alzheimer’s Disease Assessment Scale–Cognitive Subscale (ADAS-Jcog). Results also indicate potential benefits in managing behavioral and psychological symptoms of dementia (BPSD).
Where can I find these studies?
You can explore summarized findings and citations on our Scientific Evidence page. For specific publications, contact us at info@medicalnutra.com.
What are the active ingredients studied?
Most research focuses on the combination of:
- Ferulic acid (a rice-bran-derived polyphenol with antioxidant properties)
- Angelica archangelica root extract (traditionally used for neurological support)
These are the key functional components in Feruguard’s formulation.
Is Feruguard intended to treat dementia?
No. Feruguard is not a treatment or cure. It is a dietary supplement designed to support cognitive function and quality of life in individuals with age-related cognitive changes or early-stage symptoms such as mild cognitive impairment (MCI).
Contact & Support
How can I contact customer support?
You can reach us anytime at info@medicalnutra.com. We aim to respond to all inquiries within 1–2 business days.
Do you offer support in languages other than English?
Our current support is provided primarily in English. For assistance in other languages, please contact us and we will do our best to accommodate.
What are your support hours?
We respond to email inquiries Monday to Friday, excluding national holidays, during standard business hours. We appreciate your patience while we continue to expand our support team.
Can I request medical advice or diagnosis?
No. We do not provide individual medical advice or treatment recommendations. Please consult a licensed healthcare provider for any medical questions related to your condition or medications.
How can I report an issue with my order?
If your item arrived damaged, incorrect, or defective, please email info@medicalnutra.com immediately with your order number and a photo of the issue. We’ll work quickly to resolve it.
Do you offer live chat or phone support?
At this time, we provide support exclusively via email to ensure clear, documented communication. Live chat or phone services may be offered in the future as we grow.